> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sawmills.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Use Sawmills Agent in Slack

> Interact with Sawmills Agent directly in Slack using direct messages, channel mentions, and threaded conversations for telemetry investigations.

## Overview

Sawmills Agent in Slack lets you investigate telemetry, continue existing conversations, and share results with teammates without leaving Slack.

You can use Sawmills Agent in a direct message, by mentioning it in a channel, or inside a thread.

## Ways to Use Sawmills Agent in Slack

### Direct messages

Use a direct message when you want to explore an issue privately, draft a summary, or narrow down a problem before sharing it with others.

### Channel mentions

Use a channel mention when you want other people to follow the conversation as it happens.

### Threads

Use a thread to keep one investigation in one place. This is the best option for incident work, follow-up questions, and team handoffs.

## Best Practices

To get better results in Slack:

* keep one topic per thread
* include the service, timeframe, or environment early
* ask follow-up questions in the same conversation
* ask for a short summary when you are ready to share findings

Example prompts:

* "Why did ingest volume spike after the deploy?"
* "Summarize the biggest telemetry changes for checkout today."
* "Write a short update for this alert thread."

## Conversation Context in Slack

Sawmills Agent uses the current Slack conversation as context. This means follow-up questions work best when they stay in the same direct message or thread.

If you start a new thread or move to a different channel, restate the main context so the investigation stays focused.

## When Slack Works Best

Slack is especially useful for:

* incident follow-up
* sharing investigation progress
* drafting a team update
* continuing a conversation with teammates in the same thread

## Notes

<Note>
  Slack availability depends on your workspace configuration.
</Note>

If Sawmills Agent cannot answer or perform a requested action, add more context or continue the conversation in the same thread before starting over.