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Overview

Conversations are the main way to work with Sawmills Agent. A conversation keeps your question, follow-up messages, files, and results together so you can continue the same investigation over time.

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What You Can Do in a Conversation

Use a conversation to:
  • ask a new question
  • continue a previous investigation
  • attach files or other supporting context
  • request a summary or next step
  • keep related work in a single history

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Conversation Flow

A typical conversation looks like this:
  1. Start with a question or problem statement.
  2. Review the response from Sawmills Agent.
  3. Add follow-up questions to narrow the answer or request a summary.
  4. Continue the same conversation until you reach a useful outcome.
In some cases, Sawmills Agent may ask a follow-up question before returning a final answer.

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Attachments

Conversations can include file attachments. Use attachments when the investigation depends on content that is easier to share as a file than as a message. Examples include:
  • logs or samples
  • screenshots
  • supporting documents
When you attach a file, continue the same conversation so the follow-up questions stay connected to that context.

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Conversation Titles

Conversations can have titles to make them easier to find later. Titles are useful when you return to an investigation or share it with a teammate.

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When to Start a New Conversation

Start a new conversation when:
  • the topic has changed significantly
  • you are switching to a different service or incident
  • the previous context is no longer useful
If the topic is still related, continue the same conversation instead of starting over.

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Best Practices

  • start with a clear question
  • include the service, timeframe, or environment early
  • keep related follow-up questions together
  • ask for a short summary when you are ready to share results